Dependant on usage, a Standard Service is recommended for bikes recently purchased or with light use and low mileage between services. Recommended at least once every 6-12 months. (See eCargo service options for Cargo Bikes)
Dependant on usage, a Platinum Service is recommended for eBikes more than six months old or with heavy use and high mileage between services. Recommended at least once annually. (See eCargo service options for Cargo Bikes).
Dependant on usage, a Standard Service is recommended for bikes recently purchased or with light use and low mileage between services. Recommended at least once every 6-12 months. (See eBike options for non-Cargo Bikes)
Dependant on usage, a Platinum Service is recommended for eBikes more than six months old or with heavy use and high mileage between services. Recommended at least once annually. (See eBike options for non-Cargo Bikes).
At Fully Charged we offer a two year warranty on the motor and on the bike should it not function as originally described or intended.
During this time, if your bike or motor is faulty (ie it cannot be used), we will take responsibility for repairing or replacing a faulty product, as necessary. Warranty repairs are our priority, but turn around times vary case by case.
Replacement of front or rear inner tube (and tyre if required). Pricing varied, please refer to our full Workshop Menu on the service centre page for full details.
A specific service designed for the Vanmoof model S5 and A5, based on Vanmoof's own comprehensive service plan and conducted by our Vanmoof-trained eBike mechanics.
A specific service designed for the Gocycle model range, based on Gocycle’s own comprehensive service plan and conducted by our Gocycle-trained eBike mechanics.
